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SHIPPING & RETURNS
📜 Shipping Policy
Shipping Policy – KAMEL Headwear
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Processing Time: Orders are processed within 1–3 business days.
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Shipping Carrier: All orders are shipped via UPS.
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Delivery Times: Transit times depend on the shipping method selected at checkout. Once shipped, UPS tracking information will be provided.
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Wholesale Quantities: All items are sold in increments of one dozen (12 hats).
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Shipping Address: Please ensure your shipping address is complete and accurate. We are not responsible for delays due to incorrect addresses.
For shipping questions, contact us at kamelusa.help@gmail.com.
📜 Refund Policy
Refund Policy – KAMEL Headwear
At KAMEL Headwear, all products are sold wholesale by the dozen.
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All sales are final. We do not accept returns or offer refunds for buyer’s remorse, sizing, or ordering errors.
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Refunds or replacements are only provided in cases where:
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Items are damaged upon receipt, or
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An error was made on our part in fulfilling your order.
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Claims must be submitted within 7 business days of delivery, with order number and supporting photos.
To initiate a claim, please email us at kamelusa.help@gmail.com.